Windows Media Player Error Message Help
You've encountered error message C00D116A while using Windows Media Player. The following information might help you troubleshoot the issue.
Cannot play DVD video
Windows Media Player cannot play the video portion of the DVD. This can occur for a variety of reasons; however, it typically occurs for one of the following reasons:
Your video card driver is out-of-date.
Your computer is missing a compatible DVD decoder.
Your computer hardware is not powerful enough to play DVDs.
Try one or more of the following:
Play a different DVD to determine if the problem is isolated to this disc. If the problem only occurs with one DVD, the disc might be damaged or defective.
Update the driver for your video card.
To update your video driver
Do one of the following:
Go to Windows Update. Click Custom, and then in the section Select by Type, install any video card driver updates found under Hardware, Optional.
Visit your computer or video card manufacturer's Web site.
If you are running Windows Vista, verify that your video hardware supports the Windows Display Driver Model (WDDM). For more information about supported video hardware, see the "Current GPU Guidelines" section on the Links to Manufacturer Information about CPU and Graphics Processor Capabilities Web page.
If your video hardware is not supported, you might need to upgrade your video card. If you do not know what video hardware is installed in your computer, contact your computer manufacturer for assistance.
Verify that you have a compatible DVD decoder (MPEG-2 decoder) installed on your computer. See the following sections for information about how to do this for the version of Windows that you are running.
If you are running Windows Vista, go to MPEG-2 Codec Pack for Windows Vista to learn how to download a compatible MPEG-2 codec pack.
Note that some DVD decoders that were compatible with Windows XP may not be compatible with Windows Vista.